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‎12-16-2019 02:08 AM

HP Recommended
Product: Example: Probook6570b
Operating System: Microsoft Windows 10 (64-bit)

I've been trying to use my SIM card on my HP Pro book 6570b windows 10 but when I insert the sim card nothing shows up 

Please I need help..... 

3 REPLIES 3

‎12-16-2019 07:59 AM

HP Recommended

Hi:

 

All ProBook 6570b's have SIM card slots.

 

What 90% of them don't have is the required WWAN adapter that is needed to connect to the cellular service.

 

In order for the SIM card to work, your notebook must have one of these model WWAN adapters showing up in the device manager under the Network Adapters device manager category...

 

HP hs2350 HSPA+ Mobile Broadband Module

HP un2430 EV-DO/HSPA Mobile Broadband Module

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‎12-16-2019 05:27 PM

HP Recommended

please do you have a link to download the drivers?? 

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‎12-16-2019 05:55 PM - edited ‎12-16-2019 05:57 PM

HP Recommended

Does your notebook have one of those two WWAN hardware devices?

 

If not, you can't install drivers for non-existent hardware.

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