ITS RELATED WITH WIFI AND HOTSPOT

[AJ645]

NOTE: I AM REALLY STRESSED OUT AND NEED HELP, PLZ TRY TO IGNORE MY MISTAKES, THANKS.

EARLEIR: 

I HAVE THIS PRODUCT SINCE LAST 12 MONTHS. I HAVE A REALLY UNSTABLE  WIFI ROUTER. WHILE GAMING, THE PING USE TO FLUCTUATE A LOT.

SO WHAT I DID WAS I CONNECTED MY LAPTOP TO THE WIFI AND ENABLED ITS HOTSPOT. THEN I USED TO CONNECT MY PHONE TO THE HOTSPOT OF LAPTOP.

IN REALLY USE TO GET EXCELLENT STABLE PING. DOING SUCH, BOTH MY LAPTOP AND MY PHONE HAD INTERNET ACCESS.

NOW:

I DONT KNOW HOW THIS HAPPENED, BUT SINCE LAST 2 DAYS, I AM FACING THIS PROBLEM.

SO I CONNECTED MY LAPTOP TO WIFI, ENABLED HOTSPOT AND CONNECTED MY PHONE TO IT.

BUT... THE LAPTOP DOESNT HAVE INTERNET ACCESS, LIKE IF MY PHONE IS CONNECTED WITH THE LAPTOP'S HOTSPOT, THEN THE INTERNET ON MY LAPTOP DONT WORK. 

NOT A SINGLE SITE OPENS, NO NETFLIX WORKS, NO SPOTIFY ...NOTHING.

EARLIER BOTH WIFI AND HOTSPOT USE TO WORK AT THE SAME TIME.

NOW EITHER ONE WORKS.

PLEASE HELP ME IF YOU UNDERSTOOD THIS,

THANKS.

[ub6424]

Hello @AJ645 

I want to know the product number (p/n) of your laptop, to dive a little deeper into this problem.

please open powershell console and send me output of the following command:

Get-WmiObject win32_computersystem | Select-Object SystemSKUNumber

best regards

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[AJ645]

300J0PA#ACJ

[ub6424]

Hello @AJ645 

(1) Use this guide for how to find the hardware ID for your wireless device ...

How to Find Drivers for Unknown Devices in the Device Manager (howtogeek.com)

Please right click copy/paste the hardware ID here.

(2) Please send a screenshot of your device manager so I can see all listed adapters under 'network adapters'

best regards

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[AJ645]

1. so u asked about the hardware ID for your wireless device. so my current wireless device is:

Intel(R) Wi-Fi 6 AX201 160MHz

HARDWARE ID:

PCI\VEN_8086&DEV_06F0&SUBSYS_00748086&REV_00

2. a screenshot of my device manager so you can see all listed adapters under 'network adapters'.

please bro keep me reporting. thanx alot mayn.

[ub6424]

Hello @AJ645 

(1) In the windows device manager right click and uninstall the "Intel(R) Wi-Fi 6 AX201 160MHz" device, confirm.

! Do NOT REBOOT your operating system righ now !

(2) Install wifi driver (official)

https://www.intel.com/content/www/us/en/download/19351/windows-10-and-windows-11-wi-fi-drivers-for-i...

(3) Reboot and test again ...

best regards

---

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[AJ645]

SO I DID AS YOU SAID SIR

UNINSTALLED THE DRIVER

DOWNLOADED AND INSTALLED THE NEW DRIVER

REBOOT THE PC.

NOW DID THE TESTING

1. CONNECTED MY LAPTOP TO THE ROUTER AND MY MOBILE TO THE LAPTOP'S HOTSPOT:

AS YOU CAN SEE, MY PHONE'S ALREADY CONNECTED [1/8].

2.CHECKED MY PHONE'S NETWORK ACCESS 

3.

BUT STILL, I CANT GAIN INTERNET ACCESS ON HERE ON LAPTOP, MAYN WHATS WRONG?

LOOK......

NOT EVEN NETFLIC CHROME, WORKING... ..

PLEASE REPLY

AJ645

[ub6424]

Hello @AJ645 

(1) Please reset the network of your notebook in windows 11, please.

Read here:

https://www.lifewire.com/reset-network-settings-in-windows-11-5194111

(2) Reboot the notebook

(3) Connect wifi again

(4) Test again ...

best regards

---

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             ⌨️

[AJ645]

DID THE SAME AS YOU MENTIONED:

reset the network:

THEN REBOOT THE PC.

THEN CONNECTED TO THE WIFI.....LOOK.....

CONNECTED TO THE WIFI.

NETFLIX WORKING.

CHROME WORKING.

EVERYTHING WORKING, WHEN HOTSPOT IS OFF AND MY PHONE IS NOT CONNECTED TO IT.

BUT AS SOON AS I TURN MY HOTSPOT ON AND MY PHONE GETS CONNECTED.

LOOK..........

BOOM.**bleep**ED UP.

NETFLIX NOT WORKING.

NOTHING WORKS.

BUT MY PHONE IS GETTING INTERNET ACCESS.

HOW?????