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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Intel 3165 / Bluetooth not working

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09-14-2018 07:43 AM
Ok Paul.
So, I need a second antenna or just a second cable?
I bought this chip because I'm upgrading my home internet to 5G with 200 MB.
Will my antenna and the chip 3165 be able to keep up with the imprivement?
Thanks
09-14-2018 07:49 AM - edited 09-14-2018 07:51 AM
Hi:
The maximum throughput of the Intel 3165 is 433 MBPS with an excellent signal strength, so you should be fine.
You need the antenna assembly...chapter 3 of the service manual, page 22.
Antennas (includes wireless antenna cables and transceivers; includes Mylar screw covers) HP part # 833120-001
http://h10032.www1.hp.com/ctg/Manual/c04823146
From a layman's standpoint such as mine, that is going to take a lot of work!
09-14-2018 08:19 AM
So, they recommend this part but the antenna won't work? Nice...
The part number you gave me shows unavailable on HP portuguese site.
Should I contact one of their partners?
May I buy a different one and even place them under the keyboard? Like this?
Thanks again
09-14-2018 09:32 AM - edited 09-14-2018 09:33 AM
Hi:
That is unfortunate you can't get the antenna system (833120-001) in Portugal.
I don't think they know what they are talking about.
The model wifi card shouldn't matter regarding the antenna cable system, and no matter what part number 3165 you get, they will all require two antenna cables be connected to them.
806723-001 is good for any dual band wifi card in that model series.
As far as antenna substitutions...I am not a PC repair tech by trade or training, and I am not an electronics technican.
The issue with wifi cards and antenna systems...ideally the wifi card and antenna systems are paired and tested together to meet specific regulatory requirements, and must be SAR (Specific Absorption Rate) tested. No doubt they are also tested for reception quality, etc.
But to me, the most important aspect would be the reception quality using a non-standard antenna system.
Is it going to be good enough for the card to work right? All you can do is try it and see.
That is why I consider such a project very daunting, and not worth the time and effort, when there are so many USB AC wifi adapters on the market today that barely stick out of the notebook's USB port.
You could reinstall the broadcom card for bluetooth, and use the nano adapter for AC.
09-14-2018 10:46 AM
You're very welcome.
The single antenna on the broadcom card goes to the J1 terminal.
One question for you...with the 3165...you do see a bluetooth radios device manager category, correct?
And when you click to expand that category you see an Intel bluetooth adapter, correct?
If so, then it is a wireless reception issue.
09-14-2018 10:53 AM
Yes, I see all that. And when I search the speakers, the PC finds them but then they don't play...
I connected the only cable I have to the main port in the 3165 , the nr 2.
This connection issue will disappear if I use that usb stick and the chip just for bluetooth?
Thanks
09-14-2018 10:59 AM
I wonder if you would get better bluetooth reception on the Aux terminal?
I'm looking back at the Broadcom wifi card you have, and there is a #2 under the J1 terminal and a #1 under the J2 terminal.
That seems odd to me--just like the 3165, Normally the #1 terminal is the Main terminal and the #2 is the aux terminal.
And on the M2 cards, normally the inboard terminal is the Main terminal as referenced on the label of the Intel card.