It takes a long time to connect, and the Realtek 8852CE network disappears. What should I replace it

[SigHt1219]

Hello, I often have problems with wireless communication. It's been connected for a long time, or it doesn't see any networks. Rearranging drivers and resetting settings helps. It's worth a Realtek 8852CE, I read it. I'm not the only one with this problem. Can you tell me what kind of analog it can be replaced with? So that it is compatible with your laptop. Because I read (about such a problem on the microsoft website, I also have a problem with Realtek 8852CE). They said that there are a lot of complaints about this card, so you can replace it with an Intel AX210 (WiFi6/6e)

[Kuroi_Kenshi]

Hi @SigHt1219,

Welcome to the HP Support Community! We're stoked to have you on board! 

To help us get started on resolving your issue, could you please share the model name of your device?

We're looking forward to helping you get back up and running! 

Best regards,

[SigHt1219]

HP OMEN, 16-xf0000 (7L9B40AV)

[Kuroi_Kenshi]

Hi @SigHt1219,

Thank you for sharing your laptop model details. I understand your HP OMEN 16-xf0000 (7L9B40AV) is experiencing intermittent Wi-Fi issues where the Realtek 8852CE network adapter disconnects or takes a long time to connect. Let’s go through a few steps to help improve stability and discuss replacement compatibility options.

a. Update Wireless & Chipset Drivers
 - Open HP Support Assistant → My devices → Updates → Check for updates.
 - Install all available network, chipset, and BIOS updates.
 - You can also visit the HP Support website and download the latest Realtek RTL8852CE Wi-Fi 6 driver specific to your model.

b. Reset Network Settings
 - Press Windows + I → Network & Internet → Advanced network settings → Network reset.
 - Restart your PC after the reset completes.
 - Reconnect to your Wi-Fi network and check if the connection remains stable.

c. Power Management Adjustment
 - Press Windows + X → Device Manager → Network adapters → Realtek 8852CE.
 - Right-click → Properties → Power Management tab → uncheck “Allow the computer to turn off this device to save power.”
 - Click OK and restart the PC.

d. Adjust Wireless Mode Settings
 - Under Device Manager → Realtek 8852CE → Advanced tab, locate Wireless Mode or Preferred Band and set it to Auto or 5 GHz only (depending on your router).
 - Also, ensure your router firmware is updated to the latest version.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,

[SigHt1219]

I have already done all of this, and the latest versions of the BIOS and chipset drivers have been updated via AMD software. I installed the latest Wi-Fi driver, but it causes even more problems. At the moment, I am using the version from February 13, 2025, which is more stable. I have disabled power saving and performed a reset multiple times. However, these solutions only provide a temporary effect, and the problem continues randomly. Additionally, I noticed a Mediatek driver in the network drivers when updating the software for my laptop on the website. Could this be an alternative solution? There are many complaints about Realtek. The auto 5 GHz mode in the device settings cannot be set. It can be disabled or configured like the 2.4 GHz.

[Kuroi_Kenshi]

Hi @SigHt1219,

Thank you so much for your detailed follow-up and for confirming everything you’ve already tried — you’ve done an excellent job narrowing this down! 

I completely understand how frustrating these random Wi-Fi drops can be, especially when they persist even after updates and driver resets. The Realtek RTL8852CE adapter has indeed been reported by several users to have intermittent stability issues, particularly after certain Windows and BIOS updates. Let’s go through the next best steps and discuss reliable replacement options that are compatible with your HP OMEN 16-xf0000 (7L9B40AV).

a. Confirm Compatibility for Replacement Adapters
Your HP OMEN 16-xf0000 series supports M.2 2230 (Key-E) Wi-Fi cards, which means you can replace the Realtek module with one of the following compatible Intel models:

Intel Wi-Fi 6E AX210 (Recommended) – Supports 2.4 GHz / 5 GHz / 6 GHz bands with Bluetooth 5.3.

Intel Wi-Fi 6 AX201 – Excellent stability on 2.4 GHz and 5 GHz, Bluetooth 5.2.
Both are widely tested in OMEN systems and provide better latency, signal consistency, and fewer driver-related issues than the Realtek 8852CE.

 Note: HP laptops generally don’t have a BIOS whitelist, so the AX210 should work without restrictions. However, it’s always good practice to handle replacements through an authorized HP service center to maintain your warranty and ensure proper antenna reconnection.

b. Mediatek Adapter Option
Yes, you’re correct — HP lists Mediatek MT7922 (Wi-Fi 6E) drivers for some OMEN configurations. This adapter is also compatible with your chassis and performs well, though Intel cards still tend to offer more consistent driver support and compatibility across Windows updates.

c. Additional Software Steps (Before Hardware Replacement)
If you’d like to keep using the Realtek card temporarily until you replace it:

Roll Back to February Driver Version (as you’ve done) and block automatic updates for that driver.

Press Windows + X → Device Manager → Network adapters → Realtek 8852CE → Properties → Driver tab → Roll Back Driver.

Then go to Device Installation Settings → Select “No (your device might not work as expected)” to prevent Windows from reinstalling the problematic version.

Disable Wi-Fi 6 Mode (802.11ax)

In Device Manager → Advanced tab, locate 802.11ax Mode and set it to Disabled.

Some Realtek chipsets stabilize significantly on Wi-Fi 5 mode.

Router Optimization

Lock your router to a fixed channel on 5 GHz (e.g., channel 36 or 40).

Ensure the router firmware is the latest available version.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,

[SigHt1219]

Thank you for your response. I'll try the Intel option, as I had an Intel adapter on my previous Omen, and there were no problems. I'll write about how it works later. As I understand it, the problem with Realtek is related to power saving. When using the battery, it consistently shuts down (I've disabled everything possible for saving energy). It only turns back on after a reboot. It could be a BIOS issue with this adapter.

[Kuroi_Kenshi]

Hi @SigHt1219,

I appreciate you taking the time to share your observations, and yes, you're absolutely right. The Realtek RTL8852CE has shown power-management–related instability in several OMEN systems, especially when running on battery. Even with all power-saving options disabled, the adapter can still shut off due to how the firmware interacts with the BIOS.

I’m really glad you're trying the Intel option. Based on user feedback and our internal experience, Intel adapters tend to provide far better stability, especially across BIOS and Windows updates. Once you get it installed, please do share how it performs — it’ll definitely help others facing the same issue.

Thanks again for keeping us posted, and I’m here anytime if you need more help!

[SigHt1219 · Accepted solution]

I finally got rid of that "bad tooth"—the Realtek 8852CE. Even after buying the AX210, I didn't install it right away. But after another Wi-Fi failure, patience was everything—I replaced it ))). I managed to replace it without removing the cooling system (I just removed the second M2 drive first). The cooling tube didn't really interfere; the replacement is similar to installing the M2 drive, but a little more carefully. Everything seems to be working, and there are no internet issues so far. The Intel adapter is even more impressive in terms of specifications.