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‎08-07-2020 10:24 PM

HP Recommended
Product: Pavilion x360 14 cd0077tu
Operating System: Microsoft Windows 10 (64-bit)

Every time I restart my HP Pavilion laptop I see that I have been logged out of my account from almost every app and browser. My email address shows there but I have to sign with my password again. And its not only one app or browser so there must be something wrong with my hardware or software. This is very annoying because if I am in a hurry for some online meeting or something else and I start my laptop, I have to login into the apps again which makes me late even if I am 2 minutes late. My laptop is 2 years old but this issue started 3-4 months ago.

Please help.......

2 people had the same question
1 REPLY 1

‎08-10-2020 03:39 PM

HP Recommended

@Vaib101 Welcome to HP Community!

 

I understand that the laptop keeps getting logged out of almost every app after restarting.

 

Do not worry. I will try to fix the issue.

 

Please let us know when was working before.

 

Try creating a new user account on your computer.

 

Go to http://hp.care/2dWJKgW  and follow the steps to create a new user account.

 

If the issue still persists, please perform the system restore.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

 

 

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