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- HP Community
- Notebooks
- Notebook Wireless and Networking
- LTE Module not working

Create an account on the HP Community to personalize your profile and ask a question
10-22-2020 08:46 AM
The broadband module on my HP Spectre x2 Detachable is not working. When I put in an MTN South Africa sim card it recognizes it but always shows a massage reading "No Service". I have edited the APN settings to the ones MTN South Africa recommends but it still does not work.
What is the solution to my problem? How do I get the sim to connect?
10-26-2020 11:31 AM
I reviewed your post and I understand that you are unable to activate the WWAN on the computer.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you follow the steps in the below article and check if it helps.
https://support.hp.com/in-en/document/c04221330
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee