Showing results for 
Search instead for 
Did you mean: 
Level 1
3 0 0 0
Message 1 of 2
Flag Post

LTE Module not working

HP Recommended
HP Spectre x2 Detatchable
Microsoft Windows 10 (64-bit)

The broadband module on my HP Spectre x2 Detachable is not working. When I put in an MTN South Africa sim card it recognizes it but always shows a massage reading "No Service". I have edited the APN settings to the ones MTN South Africa recommends but it still does not work.

What is the solution to my problem? How do I get the sim to connect?


HP Support Agent
HP Support Agent
29,155 29,127 1,958 2,603
Message 2 of 2
Flag Post
HP Recommended



I reviewed your post and I understand that you are unable to activate the WWAN on the computer.


Don’t worry, I assure you I will try my best to get this sorted.


I recommend you follow the steps in the below article and check if it helps.


Let me know how it goes and you have a great day!


P.S: Welcome to the HP Support Community 😊


If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!



Stay Home – Stay Safe

I am an HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation