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windows_noob101
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Message 1 of 2
172
Flag Post

Laptop will not connect to wifi

‎11-25-2020 02:25 PM

HP Recommended
Product: Pavilion g6
Operating System: Microsoft Windows 10 (64-bit)

I have 2 wifi modems in my house. I have independently verified both are working fine.

Currently the laptop can only see one of the two networks and will not connect to it

I have tried to forget the one network it is connecting to and doing a new search; but to no avail

I have tried to update the driver for the network card; Realtek RTL8822CE 802.11ac PCle Adaptor, I downloaded version 2024.1.10.217 from the HP website. But I am getting the error that it cannot verify its digital signature (code 52).  

Several attempts at a re-install/update tells me that Window has determined that the best driver is already installed.  

1 REPLY 1
Paul_Tikkanen
Level 21
Level 21
137,776 92,438 21,251 28,542
Message 2 of 2
Flag Post

‎11-25-2020 04:09 PM

HP Recommended

Hi:

 

The only suggestion I can offer, would be to update the wifi driver to the newest version and see if that helps any,

 

Wifi:

 

2024.0.10.218

 

https://ftp.hp.com/pub/softpaq/sp108501-109000/sp108893.exe

 

BT:

 

1.8.1030.3010 

 

https://ftp.hp.com/pub/softpaq/sp110001-110500/sp110200.exe

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