Linux driver for Hp pavilion x360 with the RealTek Wireless adapter

[Piloti]

I have no wireless connectivity.

Basically, the same as a number of other people, however, my device seems to have a Realtek wireless adapter, not Intel. I am not able to do anty screen shots to post here, as I can not get the device in question on line. The device has Enable Networking ticked etc. I just need the correct driver for the machine, thanks.

[Lil_Boy_Blue]

Hi

Pity you could not give the OS and Adapter by name, however......

Credit to Bapoumba, Ubuntu Forums
When troubleshooting wireless, it's important that your system is fully updated by opening a terminal, CTRL+ALT+T. Using a wired internet connection, please run:
Code:

sudo apt update
sudo apt dist-upgrade

and reboot if necessary.

If the issues persist, it is recommended that you install pastebinit, by running:
Code:

sudo apt install pastebinit

This will enable the wireless script to, upon your approval, upload the obtained data to pastebin, creating at the same time a link to it in your terminal, permitting you to paste it to a forum thread.

Once that's done, download and run the wireless info script, which will gather information to help diagnose your system. You can run it using this command:
Code:

wget -N -t 5 -T 10 https://github.com/UbuntuForums/wireless-info/raw/master/wireless-info && \
chmod +x wireless-info && \
./wireless-info

It will create the file "wireless-info.txt" at the location it is run from, and depending on its size, an additional archive called "wireless-info.tar.gz". If you prefer, you can post the file directly to pastebin yourself. Sensitive information like MAC addresses and WPA/WEP keys are masked automatically.

If you aren't able to connect to the internet with the affected system, including via a wired connection, just navigate to this link and follow the instructions there on how to the run wireless script without an internet connection.

[Lil_Boy_Blue]

Realtek RTL8822BE 802.11 ac 2x2 WiFi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported)  924813-855

Realtek RTL8821CE 802.11 ac 1x1 WiFi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported)  L17365-00

[Piloti]

Hi, I have a bootable Ubuntu 16.04 LTS USB which I have used on the machine I am typing on [obviously this works....] and on the new machine, which does not. As for the Adapter, I am know only it is a RealTek, but am not sure how to find out the detial of the card. I was hoping the HP Help would know that.

I will try the stuff you've suggested as well, and see what happens.

Thanks

[Lil_Boy_Blue]

ls

lshw

lsusb

lsmod

lspci

hwinfo

iwlist

ifconfig -a

with sudo maybe?

[Piloti]

Hi, Thanks for your help so far.

One thing to make clear is that I am really a "user" of Ubuntu, rather than a "coder" of "command line expert". I can follow instructions, but just saying "perhaps sudo" doesn't help me. I undestand what sudo is, but...... just writing a list of script doesn't mean anything as I don't know what to do with it. I know this is my deficiency rathan than anybody elses, but I need "follow these instructions" rather than general pointers.

P.

[Piloti]

I've done the following : 

lspci -knn | grep Net -A3; rfkill list

and have this....

    0: hci0: Bluetooth
soft blocked: no
hard blocked: no

1: acer-wireless: Wireless LAN
soft blocked: yes
hard blocked: no

Any help?

[Lil_Boy_Blue]

Follow these instructions (Credit to Bapoumba, Ubuntu Forums)...

When troubleshooting wireless, it's important that your system is fully updated by opening a terminal, CTRL+ALT+T. Using a wired internet connection, please run:
Code:

sudo apt update
sudo apt dist-upgrade

and reboot if necessary.

If the issues persist, it is recommended that you install pastebinit, by running:
Code:

sudo apt install pastebinit

This will enable the wireless script to, upon your approval, upload the obtained data to pastebin, creating at the same time a link to it in your terminal, permitting you to paste it to a forum thread.

Once that's done, download and run the wireless info script, which will gather information to help diagnose your system. You can run it using this command:
Code:

wget -N -t 5 -T 10 https://github.com/UbuntuForums/wireless-info/raw/master/wireless-info && \
chmod +x wireless-info && \
./wireless-info

It will create the file "wireless-info.txt" at the location it is run from, and depending on its size, an additional archive called "wireless-info.tar.gz". If you prefer, you can post the file directly to pastebin yourself. Sensitive information like MAC addresses and WPA/WEP keys are masked automatically.

If you aren't able to connect to the internet with the affected system, including via a wired connection, just navigate to this link and follow the instructions there on how to the run wireless script without an internet connection.

[Piloti]

Hi,

Where is the link on how to do it without the internet connection? Sorry, I may be being very stupid here, but this is not clear to me.

P.

[Lil_Boy_Blue]

So have you done the update and upgrade?

How are you currently posting?