• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Microsoft Windows 11

Brand new Pavilion x360 Convertible 15-er1xxx

Windows 11 Home

Version: 23H2

 

Laptop was working fine, then it had no internet connection.  Clicking on the icon on lower right of screen I found that the "wifi" was no longer there.  I do a little research, and open the Device Manager, then Network Adapters the following was the driver:

Mediatek MT7921 Wifi 6 802.11ax pcie

Initially when i clicked on this driver it said that it was no longer connected, and that I needed to reconnect it. I attempted several suggestions without success. I restarted the computer several times.

 

In my infinite wisdom I tried several online remedies, all to no avail.  I then in a fit of rage uninstalled the wifi driver completely.  I have attempted to track down the driver in hopes of downloading it via usb drive in another computer but I have not yet been able to find the driver let alone install it.  If i do a search for drivers on the HP site it is not listed.

 

How do I correct/fix this?

 

 

1 REPLY 1
HP Recommended

Here's the latest W11 Wi-Fi driver HP has for that model Wi-Fi adapter:

 

MediaTek Wireless LAN Driver

 

https://ftp.hp.com/pub/softpaq/sp150001-150500/sp150316.exe

 

- Includes the following drivers:
MT7921 Driver, version 3.0.1.1317
MT7922 Driver, version 3.3.0.897
MT7902 Driver, version 3.3.0.897
MT7925 Driver, version 5.3.0.1292

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.