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‎01-24-2014 10:24 AM

HP Recommended

Hi Nesli,

 

Do you get an error message when you are trying to download it?  Have you tried using a different browser to see if it will download.

 

Thank you,

Please click “Accept as Solution ” if you feel my post solved your issue.

Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!


Thank you,

BHK6

I work on behalf of HP
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‎01-25-2014 05:12 AM

HP Recommended

Basically theres no problem with the downloading but when i try to open it it says i dont have a reader to open the driver. i restart the laptop but still no luck 😞 i tried with bot Internet Explorer and Google Chrome.

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‎01-25-2014 05:22 AM

HP Recommended

Ok, i managed to install it. 🙂 now im going to restart and see if there is any difference. fingers crossed.

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‎01-25-2014 05:30 AM

HP Recommended

Nope 😞 No Luck.. Wirelss button still lighting red and no internet connection without the cable.

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‎01-25-2014 05:36 AM

HP Recommended

YAAAAAYYYY 😄 Its all fixed thanks to youu :)) i really appreciate your help thankyou

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‎04-08-2014 07:59 AM - last edited on ‎03-06-2015 12:04 PM by Retired

HP Recommended

I have the same issue, when I turn on the wireless key, the amber light stays on and a message pops up and says that wi-fi is disabled. When I open HP Connection Manager and press turn on Wi-Fi, it says that wi-fi has been disabled by device manager. When I press the wireless key, it says wi-fi was diabled by wireless button. Help would be greatly appreciated.

Product number: LM172AV
Serial number: [Moderator edited Serial]

Product name: HP Pavilion g6 Notebook PC

Thank you 

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‎08-11-2014 09:45 PM - last edited on ‎08-13-2014 03:27 PM by Retired

HP Recommended

I am experiencing the same problem with my HP Pavilion; currently I have an Eithernet cord plugged in.


Operating System: Windows 8

Product ID: 00179-60957-93648-AAOEM

Product: F4G17UA#ABA

Serial: [Thank you for visiting the HP Support Forums. I am sorry to inform you that your post has needed some editing to remove personal information.]

Model: 15-n013dx

 

Please let me know if you need any additional information.

 

Thank you,

-MN

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‎09-02-2014 06:13 PM

HP Recommended

Just yesterday i was able to use wifi around my house, then the other morning when i tried to connect to my wifi or asnyone elses i got denied. Every time i try to connect it gives me a message about troubleshooting. Although i am able to connect to the internet through my modem by ethernet cord i cannot seem to connect by wifi. PLEASE  let me know if anyone can help, thank you!

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‎10-26-2014 10:07 PM

HP Recommended

Hi, I am experiencing the same issue. My product id is 00258-61277-41174-AAOEM and I have a 64 bit operating system with windows 8.1

Thanks in advance!!

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‎03-05-2015 11:00 PM

HP Recommended
I am having a similar issue. My laptop will not allow me to connect to wifi. I am able to connect on my phone with no problems. Please help.
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