• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

Yes, no problem! 

HP Recommended

Hallo Dear Friends,

 

this Week i bought a "HP Laptop 17-cp0448ng" and cannot connect WIFI to my Router neither i can establish an Internet-Connection with a USB-Ethernet-Adapter.

I fresh installed "Windows 8.1".

 

The strange thing is: both things are working with a Live-Linux-System.

So I guess i just need some Network-Drivers for Windows 8.1.

 

My Wireless connectivity is "Realtek RTL8821CE-M 802.11a/b/g/n/ac (1x1) Wi-Fi® and Bluetooth® 4.2 combo".

If someone knows where to download the driver, i would be even more happy 🙂

 

Kind regards
Wieland

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.