My computer is not recognizing any WiFi’s

[Mcj5275]

I am trying to connect to the internet and I see multiple wifi options on my phone but not a single one will come up on the computer. I have also previously connected to wifi that should come up in the location I’m in. 

[Sneha_01]

Hi @Mcj5275,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like your computer is having trouble detecting available Wi-Fi networks. Here’s a step-by-step guide to troubleshoot this issue:

1. Check Wi-Fi is Enabled:

• Physical Switch: Some laptops have a physical switch to turn Wi-Fi on or off. Make sure this switch is turned on.
• Function Keys: Many laptops use function keys (like F2, F3, etc.) to enable or disable Wi-Fi. Look for an icon that resembles a wireless signal and press the corresponding key, sometimes in combination with the Fn key.

2. Restart Your Computer:

• Sometimes a simple restart can resolve connectivity issues. Restart your computer and check if it can detect Wi-Fi networks afterward.

3. Check Airplane Mode:

• Ensure that Airplane Mode is turned off. You can usually find this setting in the Action Center (Windows) or the menu bar (macOS).

4. Update Network Drivers:

• Windows:
  1. Right-click on the Start menu and select Device Manager.
  2. Expand the Network adapters section.
  3. Right-click on your Wi-Fi adapter and select Update driver.
  4. Choose Search automatically for updated driver software.
• macOS:
  • macOS handles driver updates through system updates. Go to System Preferences > Software Update and install any available updates.

5. Check Network Adapter Settings:

• Windows:
  1. Go to Control Panel > Network and Sharing Center.
  2. Click Change adapter settings on the left.
  3. Right-click on the Wi-Fi adapter and select Enable if it’s disabled.
• macOS:
  • Go to System Preferences > Network, select Wi-Fi from the list on the left, and ensure it’s turned on.

6. Run Network Troubleshooter (Windows):

•  
  1. Go to Settings > Update & Security > Troubleshoot.
•  
  1. Select Internet Connections and run the troubleshooter. It will attempt to find and fix any issues with your Wi-Fi connection.

7. Check Wi-Fi Network List:

• Windows:
  1. Click on the Wi-Fi icon in the taskbar to see available networks.
  2. If you don't see the icon, right-click on the taskbar, go to Taskbar Settings, and ensure Network is enabled in the system tray.
• macOS:
  • Click the Wi-Fi icon in the menu bar to see available networks.

8. Reset Network Settings:

• Windows:
  1. Go to Settings > Network & Internet > Status.
  2. Scroll down and click Network reset.
  3. Follow the instructions to reset your network settings. This will remove and reinstall network adapters and set everything back to default.
• macOS:
  • Go to System Preferences > Network, select Wi-Fi, and click the - button to remove it. Then, click the + button to add it back.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support