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- Need for HP Pavilion 15-au027tu

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01-13-2019 07:30 AM - edited 01-13-2019 07:32 AM
HELLO
I'm using HP Pavilion 15-au027tu, and my laptop only be able to use window 10. however, i try to install window 8.1 pro, and now, i can not find network controller driver and B&O sound driver
where can i find them?
thanks!
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Accepted Solutions
01-13-2019 08:18 AM
You're very welcome.
The parts list indicated your notebook has the Realtek wifi adapter, so I am surprised the driver didn't work.
Please post the hardware ID for the device you see listed in the device manager labeled as a Network Controller.
Use this guide for how to find the hardware ID for a device...
https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/
01-13-2019 07:45 AM
Hi:
You need these wifi and bluetooth drivers for your model...
This package contains the DCHU driver installation package for the Realtek RTL8188EE, RTL8723BE, RTL8723DE, RTL8821CE and RTL8822BE wireless LAN Controller in the supported notebook and desktop models running a supported operating system
https://ftp.hp.com/pub/softpaq/sp91501-92000/sp91514.exe
This package contains the driver installation package for the Realtek Bluetooth in the supported notebook/laptop models that are running a supported operating system.
https://ftp.hp.com/pub/softpaq/sp79501-80000/sp79675.exe
For the audio the only suggestion I can offer would be to see if the W10 audio driver from your notebook's support page works on W8.1.
Otherwise, you will have to do without.
The PC was designed to run on W10 only.
01-13-2019 08:18 AM
You're very welcome.
The parts list indicated your notebook has the Realtek wifi adapter, so I am surprised the driver didn't work.
Please post the hardware ID for the device you see listed in the device manager labeled as a Network Controller.
Use this guide for how to find the hardware ID for a device...
https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/