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‎07-04-2020 01:20 AM

HP Recommended
Product: Elitebook i5 intel Core
Operating System: Microsoft Windows 7 (64-bit)

I have recently installed windows 7.x64 on my laptop. Since then u have no access to network. When I check the device drivers, the missing ones are:

1. Network Controller

2. RICOH Bay8Controller

 

I have tried to download and install but all efforts did not work. I would be so much relieved if someone could help me solve this issue. The hardware Ids are

PCI\VEN_808&DEV_4239&SUBSYS_13118086&REV_3E

PCI\VEN_808&DEV_4239&SUBSYS_13118086

PCI\VEN_808&DEV_4239&CC_028000

PCI\VEN_808&DEV_4239&CC_0280.

Thank you.

 

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-04-2020 07:27 AM

HP Recommended

Hi:

 

You need these drivers...

 

Network Controller:

 

https://ftp.hp.com/pub/softpaq/sp58501-59000/sp58782.exe

 

Bay8 Controller:

 

https://ftp.hp.com/pub/softpaq/sp46501-47000/sp46972.exe

View solution in original post

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3 REPLIES 3

‎07-04-2020 07:27 AM

HP Recommended

Hi:

 

You need these drivers...

 

Network Controller:

 

https://ftp.hp.com/pub/softpaq/sp58501-59000/sp58782.exe

 

Bay8 Controller:

 

https://ftp.hp.com/pub/softpaq/sp46501-47000/sp46972.exe

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‎07-04-2020 08:10 PM

HP Recommended

You are genius Mr. Paul. These two drivers after installing have solved my issue. I now have access to network. Thank you very much. I am really grateful for your help.

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‎07-04-2020 09:30 PM

HP Recommended

You're very welcome.

 

Glad to have been of assistance.

Was this reply helpful? Yes No
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