cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Foster-Anane
New member
3 1 0 0
Message 1 of 4
1,425
Flag Post

Solved!

Network Controller and RICOH Bay8Controller missing

HP Recommended
Elitebook i5 intel Core
Microsoft Windows 7 (64-bit)

I have recently installed windows 7.x64 on my laptop. Since then u have no access to network. When I check the device drivers, the missing ones are:

1. Network Controller

2. RICOH Bay8Controller

 

I have tried to download and install but all efforts did not work. I would be so much relieved if someone could help me solve this issue. The hardware Ids are

PCI\VEN_808&DEV_4239&SUBSYS_13118086&REV_3E

PCI\VEN_808&DEV_4239&SUBSYS_13118086

PCI\VEN_808&DEV_4239&CC_028000

PCI\VEN_808&DEV_4239&CC_0280.

Thank you.

 

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
Paul_Tikkanen
Level 21
Level 21
145,089 68,650 22,841 35,023
Message 2 of 4
Flag Post
HP Recommended
Was this reply helpful? Yes No
3 REPLIES 3
Paul_Tikkanen
Level 21
Level 21
145,089 68,650 22,841 35,023
Message 2 of 4
Flag Post
HP Recommended

Hi:

 

You need these drivers...

 

Network Controller:

 

https://ftp.hp.com/pub/softpaq/sp58501-59000/sp58782.exe

 

Bay8 Controller:

 

https://ftp.hp.com/pub/softpaq/sp46501-47000/sp46972.exe

Was this reply helpful? Yes No
Foster-Anane
Author
New member
3 1 0 0
Message 3 of 4
Flag Post
HP Recommended

You are genius Mr. Paul. These two drivers after installing have solved my issue. I now have access to network. Thank you very much. I am really grateful for your help.

Was this reply helpful? Yes No
Paul_Tikkanen
Level 21
Level 21
145,089 68,650 22,841 35,023
Message 4 of 4
Flag Post
HP Recommended

You're very welcome.

 

Glad to have been of assistance.

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation