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‎08-09-2024 11:41 PM

HP Recommended

I recently swapped by old HP battery with a new HP official battery. But the laptop says that there is no battery and when I left it to charge overnight still it only lasts for exact 2 min before computer turns off happened many times. Tried calibration does work tried bios reset to default settings still no change. Could someone please help me.

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1 REPLY 1

‎08-12-2024 12:21 PM

HP Recommended

Hi @namenbo,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with replacing battery on your Laptop.

 

Kindly refer to the steps on this link to replace the battery and let me know if that resolves the issue.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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