No default gateway

[URBuddha2]

Recent Windows 10 update. Sometimes connected to internet, sometimes not - at which time by troubleshooting I am told that I have no default gateway.

[Echo_Lake · Accepted solution]

@URBuddha2
Thank you for posting on the HP Support Community.

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Let's reset the TCP/IP settings on your PC:

• 1. Go to your start screen/menu and type CMD.
• 2. Right-click on the command prompt icon and chose Run as administrator.
• 3. In the window that opens type "netsh int ip reset resetlog.txt" without quotes, and press enter.
• 4. Restart your PC and test.

Also, reset the Winsock catalogue:

• 1. Go to your start screen/menu and type CMD.
• 2. Right click on the command prompt icon and chose Run as administrator.
• 3. In the window that opens type "netsh winsock reset" without quotes, and press enter.
• 4. Restart your PC and test.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[URBuddha2]

Before I received your message, I reset the router/modem. Between that and your instructions to reset the TCP/IP settings and the Winsock catalogue, I have been able to maintain a connection to the internet. Also, I had never given command prompts before - it was kind of out of my league. Thank you for walking me through all the steps. Thank you for taking the time to help me. It is much appreciated.

[Echo_Lake]

@URBuddha2

I am glad to know that you managed to resolve the issue. Please reach out again for any further assistance.

Have a nice day ahead.