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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Wireless and Networking
- No internet connection through any wifi

Create an account on the HP Community to personalize your profile and ask a question
01-09-2023 12:04 AM
My laptop is able to connect to WiFi but there is no internet connection. I have tried different wifis and even Hotspot, but the issue persists. This same laptop was working fine with the same wifis few days ago but I am facing this problem since last few days. There is no issue with the wifi as other devices are working fine with same wifi. I have tried troubleshooting but issue is not fixed. Please help.
01-16-2023 07:02 AM
@tam_gup
Welcome to the HP support community.
I understand that you are getting WiFi connectivity issues, I am glad to assist you.
Update the Bios, chipset, and drivers using HP Support Assistant.
Download and run the HP Support Assistant from this Link: Click here
- HPSA will automatically search for all the latest drivers for your Notebook
- Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
- Click Check for updates and messages to scan for new updates.
- Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
- Click the update name for a description, version number, and file size.
- Select the box next to any updates you want to install, and then click Download and install.
Also, ensure Windows is up to date.
- Select the Start button, and then go to Settings > Update & security > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available
And if the issue still persists,
Let me know how it goes.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee