Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎09-05-2022 01:01 AM

HP Recommended
Product: HP 15-r006tx Notebook PC
Operating System: Microsoft Windows 8.1 (64-bit)

Hi all,

 

I was connecting my HP Laptop to an external monitor via HDMI Cable for an year.

Until recently, I'm facing this issue where in I don't see WIFI option at all when I connect to HDMI Cable.

Sometimes a restart would fix this while other times I've to manually remove & re-insert HDMI cable for the WIFi to refunction.

 

I tried with different HDMI cable but the issue still persists

Please provide your valuable suggestions to fix this issue

 

Have attached the screenshots of the issue for reference...

 

 

issue1.PNG

 

Screenshot (7229).pngScreenshot (7230).png

Category:
1 REPLY 1

‎09-22-2022 11:01 AM

HP Recommended

Hi @SurajPrasanna

 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

 

I see that you are facing issues with your HP product. Do not worry, we are here to fix it.

 

May I know from when are you facing this issue?

Did you make any hardware or software-related changes to it?

 

I would suggest you please update all the drivers of your system and your monitor. Once done, let me know the outcome of it. Here is a link that will help you: https://support.hp.com/in-en/drivers 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

 

NIRVANA_95
I am an HP Employee
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.