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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Re: Pavilion x360 dropping wifi

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11-14-2018 06:45 PM
i recently purchased a new Pavilion x360 2 weeks ago and it has been working great since...... until it hasnt. My wifi connection is dropping every 5 minutes and i have to diconnect and then reconnect to the same wifi for it to work. Can anyone help with this? All of my other devices have no issues staying connected.
11-16-2018 12:14 PM
Welcome to HP forums, I see that Wi-Fi keeps disconnecting on your notebook.
Follow the below steps to fix this issue:
Here's a guided troubleshooter that will help fix this issue: Click here
Try these steps:
Go to Device manager > select the WIFI drivers under network adapter> Right click go to properties > Under properties go to Power Management Tab> Uncheck "Allow the computer to turn off this device to save power".
If the issue persists, continue with the below steps:
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If your computer has a wireless key or button on or near the keyboard and the wireless activity light is off or amber in color, then press the key or button to enable your wireless adapter. This key might be the F10 key, F12 key or labeled with a symbol of an airplane.
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If wireless activity comes on or the activity light turns blue, you have enabled wireless on your system. Try connecting to the Internet again. If problems persist, continue using these steps.
Let me know if that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee