01-23-2020 07:49 PM
Tried to upgrade to what I thought would be an ok wifi card an intel 7260HMW turns out that might not work after all. I downloaded all the drivers, installed the new card booted up only to see "SYSTEM HAS DETERMINED A WIRELESS MODULE IN THE SYSTEM IS NOT SUPPORTED PLEASE REMOVE THE DEVICE AND RESTART" this followed by a WLAN Module ID (702) is there something I can do? or did I tank on this one? Is there a way or another wifi upgrade out there for this model? Any help would be appreciated. I have 2 very old machines I would rather upgrade my desktop then my laptop. So I am hoping to at least get some better wifi speeds right now I can only get 2.4 band.
01-27-2020 10:56 AM
Thank you for posting on the HP Support Community.
After reading your post, I did go through the Product specifications of your product and found that you have 802.11b/g/n WLAN Bluetooth with WiDi installed on the PC.
And this part is NO LONGER SUPPLIED ( part number: 631956-001 ) as it reached the end of support life ( no software drivers available )
Hope this helps! Keep me posted for further assistance.
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