Printing problem

[Ailee78]

HP 6000 was switched off for 10 days and now I can’t reconnect to the router and laptop says it’s offline

[Max3Aj]

@Ailee78, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
It sounds like your HP 6000 printer lost its network connection while it was powered off. This usually happens if the router assigned it a dynamic IP address that has since changed. Here’s a step-by-step guide to help you reconnect it:

Restart Everything

• Turn off your printer, router, and laptop.
• Wait 30 seconds.
• Turn on the router first, then the printer, and finally your laptop.

Reconnect the Printer to Wi-Fi

• On the printer’s control panel, go to Network Settings or Wireless Setup Wizard.
• Select your Wi-Fi network and enter the password.
• Wait for it to confirm connection.

Check Printer Status on Your Laptop

• On your laptop, go to Settings > Devices > Printers & scanners.
• If the printer is listed as offline, right-click it and select "Use Printer Online".
• If it’s not listed or still offline, click “Add a printer or scanner” and let it search.

Reinstall Printer Drivers (if needed)

• Visit the HP Support website and download the latest drivers for your printer.
• Install them and follow the setup instructions.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support 

[Ailee78]

Hi, thanks for the advice. Actually what I finally needed to do was delete the printer name then add it again as a new printer.