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bruceinman
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Message 1 of 5
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Solved!

Realtek RTL8723BE 802.11 bgn Wi-Fi Adapter not listed in devices

HP Recommended
HP Pavilion 17
Microsoft Windows 10 (64-bit)

Realtek RTL8723BE 802.11 bgn Wi-Fi Adapter  is no longer listed in device namager, so I am unable to update drivers.

Was working fine yesterday.  

Ethernet connection does work and I am installing all HP updates

1 ACCEPTED SOLUTION

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Sayed_S
Level 4
Level 4
103 29 4 54
Message 3 of 5
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If the device drivers are not installed, then it will show with exclamation mark. However, if the device has gone faulty, then it may not detect in device manager.

 

If you are comfortable, then remove, clean & reseat the WLAN Card on the Notebook, then check if it gets detected in device manager (if required get the drivers installed).

 

Although I am an HP employee, I am speaking for myself and not for HP.
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

 

View solution in original post

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4 REPLIES 4
CF4
Level 9
5,904 1,697 206 538
Message 2 of 5
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HP Recommended

Hidden Devices.png

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Sayed_S
Level 4
Level 4
103 29 4 54
Message 3 of 5
Flag Post
HP Recommended

If the device drivers are not installed, then it will show with exclamation mark. However, if the device has gone faulty, then it may not detect in device manager.

 

If you are comfortable, then remove, clean & reseat the WLAN Card on the Notebook, then check if it gets detected in device manager (if required get the drivers installed).

 

Although I am an HP employee, I am speaking for myself and not for HP.
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

 

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bruceinman
Author
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Message 4 of 5
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Thank you for your reply.  Updating HP services resolved the issue.

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STEAKER
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Message 5 of 5
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May I ask what have you updated to fix the issue, I'm facing the same problem

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