Realtek RTL8821CE WiFi drops - is it your wireless mouse? (NO - ANOTHER DEAD END)

[shinyhead]

Like many others, I have been struggling with WiFi dropping out on the Realtek RTL8821CE on my new HP laptop.  Like others, I have played around with drivers, power management settings etc.

After I uninstalled everything and did a factory reset, I could not trigger the WiFi drops like I could before.  Not until I reconnected my Technet wireless mouse, at which point it returned consistently.

Changing my wireless mouse to an old Logitech M195 seemed to solve the problem for me.  I have not been able to trigger the problem all afternoon since.

Just thought I'd post this in case it is of use to others.

Update: 24 hrs later, and the problem has returned, whatever mouse I use.  Another dead end :-(.

[Kumar0307]

@shinyhead, Welcome to the HP Support Community!

Refer to this document to know how to reconnect the wireless mouse to the computer.

Follow the steps mentioned in this document to resolve connectivity issues between the devices.

Hope this helps! Keep me posted. 

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