Realtek RTL8822BE 802.11ac PCIe Adapter

[Kanadier]

The above noted WiFi Adapter has been giving me headaches almost from day one. I've upgraded to the newest driver under Windows 11 and it worked well for a few weeks and then started dropping the internet periodically.  This is however almost a daily issue as long as I had it with Windows. I finally decided to drop my Windows as it was getting to the point where it was unusable. (Even after putting the 11 on new again and using the newest drivers provided from HP.) I have recently switched back to Linux (OpenSUSE Tumbleweed), and it is as equally uncooperative on it as it is in Windows. After reading various forums I have heard that the problem should be fixed with the next Linux Kernel update. But to be honest, I am not sure that the Kernel update will fix the issue as it sounds like it is an underlying issue with the Realtek device in itself, if the problem exists with Microsoft AND GNU/Linux. My question is: Is it possible to exchange the said adapter with a newer (different model) adapter? And if yes, can anyone make any recommendations? I can only assume that I am not the only one having these types of issues and perhaps there is someone out there who has already exchanged it for a different card. Thanks in advance for any recommendations.

[Paul_Tikkanen]

It's interesting that HP doesn't even list the RTL8822BE card as a supported card in chapter 3 of the service manual.

I'm also surprised that there's such an old card in your notebook as the RTL8822BE was superseded by the RTL8822CE

Maintenance and Service Guide

You might want to try upgrading the card to this model listed in the service manual:

Realtek Wi-Fi 6 RTL8852BE + Bluetooth 5.3     HP part # M91238-005

If you want to experiment (I have no idea if it will work or not), HP installed the Intel AX200 non-vPro card in my notebook that has an AMD Ryzen 4500U processor:

Intel Wi-Fi 6 AX200 ax 2×2 + Bluetooth 5.0 MU-MIMO M.2 2230 non-vPro   HP part # / SPS # L35282-005

[Kanadier]

Hi Paul,

thanks for the Intel substitute number. I had made a mistake in the device number; it is actually, as you had noted, the 8852BE and not the 22BE. I have corrected the title anyway anyway and hope that whoever continues to read this thread will forgive me for my little Faux pas. 

I will most definitely try out your recommended L35282-005. As the 255 G10 is also running with the AMD Ryzen, I can only imagine that the intel card will work as well. What have I got to lose? I am at my wits end with the Realtek card and grasping at straws now, before I have to hook up with a docking station to run with a Lan cable; which is something I am trying to avoid.

Thanks again for the tip. Time to check the local dealers or Amazon.

[Paul_Tikkanen]

You're very welcome.

If the card works, then you should never have a problem with it.

IMHO, Intel makes the best Wi-Fi cards on the market.

I've never had one issue with it.

Your only other option would be to resort to using a USB Wi-Fi adapter.

Fortunately, they make them pretty small nowadays.

BrosTrend AX900 Mini USB WLAN Stick WiFi 6, DualBand 600Mbit/s 5GHz + 286Mbit/s 2.4GHz, USB WLAN Ada...

[Kanadier]

I’ll do whatever I can to avoid an external wifi card. There are only 2 usb ports, of which one is permanently filled because of my mouse. If I have to use the last usb port, then I’m stuck with only one usb-c port; for my purposes not enough. I’ve got a portable docking station but only use it when absolutely necessary and don’t want it to become a part of a permanent set-up. Thanks again for the tip in regards to the intel card.

[Paul_Tikkanen]

Anytime.

Please post back and let us know if the Intel AX200 works in the 255 G10.

[Kanadier]

I ordered the Intel AX200 and will be receiving it sometime early next week. I’ll keep you updated. But as you mentioned, according to the service manual; the AX200 is a tried and proven card so I’m assuming it will work. My only question to HP would be, why did they keep on installing the 8852 into their systems when there were definite compatibility issues from the word go? And as always, it is the consumer who pays for it in the end by having to switch out parts at their own costs after the guarantee has run out. And to be honest, even if it was still under guarantee; why should I have shipped it back so that they’d replace the 8852, with an 8852? 🙂 

[Kanadier]

AX200 arrived 15 minutes ago. Built in 10 minutes ago and it works like a charm….. at least for the moment. I have a few things to do later that will take some time, which I am hoping will be the test of whether the internet keeps dropping or not. Thanks for the tip. If you don’t hear from me within the next 24 hours, we can assume that the problem has been taken care of and can consider the situation has been solved. Thanks again. 

[Paul_Tikkanen · Accepted solution]

That's great news and thanks for letting us know that the AX200 works fine in the HP 255 g10.

You can install the latest Wi-Fi and Bluetooth drivers for the card directly from the Intel site.

That's what I do.

Intel® Wireless Wi-Fi Drivers for Windows® 10 and Windows 11*

Intel® Wireless Bluetooth® Drivers for Windows® 10 and Windows 11*

[Kanadier]

Yes, that is what I would do anyway if I decide to use Windows again. But the Linux Tumbleweed is running so smooth and the performance being excellent and the resources being so little; I’ll probably stick with the Linux product for my office needs. I’ve managed to mount my OneDrive so I have all my data, and viruses or malware etc aren’t any real concern with GNU systems. 
Thanks again Paul. 6 stars for your assistance.