Realtek RTL8852BE-VS WiFi 6 802.11ax PCIe Adapter constantly disconnecting

[Claire1771]

The old threads on this seem to be closed now so I've had to start a new one in the hopes someone has found a solution

My new laptop arrived yesterday and I've been trying to get it to stay connected to wifi ever since. The was a fairly long thread about the network adapter in the title and I've tried all the suggestions (plus others from different sources) and nothing works

My network connection is dropping out 2-3 times per minute, so the device is unusable. I'm not 'techy' so I don't want to mess around with the router as all my other devices (Phone, old laptop, company laptop, smart TV) work fine. 

Given the number of issues I've seen reported, It appears I've just spent hundreds of £s on something not fit for purpose 😞

[Paul_Tikkanen]

The only suggestion I can offer would be to update the Wi-Fi and Bluetooth drivers to the latest versions HP currently has for that model Wi-Fi adapter.

Realtek RTL8xxx Wireless LAN Drivers 

Version 6001.15.155.1

sp155768.exe

Realtek RTL8xxx Series Bluetooth Driver

Version 18.4017.2405.2403

sp155460.exe

[Claire1771]

Thanks for replying,

The drivers are up to date, I've tried disabling modern standby to get the power option back as suggested in similar threads plus all the other tweaks suggested and it's made no difference

The only thing that makes things slightly more stable is having the power supply connected rather than running on battery 

[Paul_Tikkanen]

You're very welcome.

Sorry, that having the latest drivers installed doesn't help any.

[Varvais]

That link that you posted earlier this month appears to have been removed.  Getting File Not Found.  https://ftp.hp.com/pub/softpaq/sp155501-156000/sp155768.exe

In looking through a few other posts, several driver files appear to have been removed. eg

https://ftp.hp.com/pub/softpaq/sp150501-151000/sp150994.exe

[jovial_hermann]

I had good result replacing the wifi module in a HP 250 G10 with an Intel AX200-based module (L35282-005) as suggested by @Paul_Tikkanen in

https://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/Realtek-8852BE-M91238-005-alternative... .

If you go down this route, check if your laptop supports/mandates vPro or not, as there is an almost identical wifi module (L35284-002) with vPro.

(edit: nevermind, the rtl8852be-vs only has one antenna wire, so this is not a suitable replacement)

Before that, connecting strictly on 2.4Ghz and disabling bluetooth made the wifi usable (albeit with significantly lower speed than what my APs can provide). https://superuser.com/questions/1774002/i-want-to-force-windows-11-to-only-use-2-4ghz-wifi-but-the-d... could help you to try this on windows.

I'd also disable wifi powersaving, just in case, as described in https://superuser.com/questions/1778017/how-to-toggle-turn-this-device-off-to-save-power-in-windows-...

[Erick81]

Any updates regarding this issue? I have it also since I purchased my laptop and I've tried every "workaround" indicated at some other threads, but nothing has worked (even the support team has tried to help me by WhatsApp chat and phone installing, reinstalling, updating, etc., but the issue remains). I'm really frustrated with that!!!  If someone knows what is needed to do to apply the warranty, I'll really appreciate it.

[Claire1771]

No solution. I tried them all and more besides. Mine works fine when it's plugged in on mains power it never drops connection. On battery however, it's unusable, dropping every few seconds

I've resigned myself to the fact that what I've purchased is in fact a desktop ( or a device that can only be classed as portable if 4 feet away from a plug socket at all times) 

It's incredibly frustrating.