Red x on wifi icon

Amjadkhu · ‎11-17-2017

I restarted my pc and a red x on my wifi icon showed up and i cant connect to my wifi I restarted my pc 4 times but it didn’t work

erico · ‎11-19-2017

A red X over the wireless icon in the systray means the wifi is either disabled or does not have a driver installed.

Use the Device Manager to see if there is a driver installed and that the device is enabled.

When the notebook is on, is the wireless light on the keyboard lit and colored white or is it amber in color?

Amber means the wifi is off.

Have you tried using the Fn key and the wifi key on the keyboard to turn on the wifi?

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Amjadkhu · ‎11-19-2017

The driver is 100%installed and the wifi light
is white

Amjadkhu · ‎11-19-2017

And yes i tried 10 times

erico · ‎11-19-2017

@Amjadkhu wrote:
The driver is 100%installed and the wifi light
is white

Then you should see your desired wifi connection and others and be able to connect to an appropriate connection with the password key.

I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"

Amjadkhu · ‎11-19-2017

I know but I can’t and i dont know why

erico · ‎11-19-2017

Did you open the notebook, happen to inadvertently disconnect the tiny wires connected to the wifi adapter and forget to reconnect them?

You can always purchase a USB 802.11 b/g/n dongle to plug into a USB port on the laptop to use. That is in case the installed wifi no longer works. It does happen and a usb wifi dongle is the simplest solution.

I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"

Amjadkhu · ‎11-19-2017

I don’t think so

erico · ‎11-19-2017

Did you open the notebook's case completely?

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Amjadkhu · ‎11-19-2017

On my toshiba laptop the wifi is working

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