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‎01-28-2017 10:29 AM

HP Recommended
Product: Pavillion g6-1b79dx
Operating System: Microsoft Windows 10 (64-bit)

How do I reinstall my computer back to the previous operating system after it updated to Windows 10? Wifi adapter has been missing since the update.

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-29-2017 09:50 AM

HP Recommended

Hi @alowey

 

Welcome to the HP Forums!

 

Thank you for posting your query in this forum, it's a great place to find answers.

 

I reviewed your post and I understand that you want to know how to get back to the previous operating system after upgrade to windows 10.

 

I’d love to help!

 

Follow the steps in the below document from Microsoft to roll back to the previous version of windows.

 

http://hp.care/2k68dlK

 

Let me know how it goes and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎01-29-2017 09:50 AM

HP Recommended

Hi @alowey

 

Welcome to the HP Forums!

 

Thank you for posting your query in this forum, it's a great place to find answers.

 

I reviewed your post and I understand that you want to know how to get back to the previous operating system after upgrade to windows 10.

 

I’d love to help!

 

Follow the steps in the below document from Microsoft to roll back to the previous version of windows.

 

http://hp.care/2k68dlK

 

Let me know how it goes and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
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