• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎03-23-2022 04:22 AM

HP Recommended

It depends on what hardware is part of the PC.  If it has Broadcom then the first two.

If it has Realtek then any or all of the last four.  Once it is found out which hardware is installed, you will need more than just the ones listed, but they will get you going.


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
Was this reply helpful? Yes No

‎03-24-2022 07:59 AM

HP Recommended

Hi,

I Update driver in my Device manager-the  Network Adaptor. Wallah. Now Internet up and running.

Your Broadcom drivers, 1 I believe one of the two was not working; maybe that is why could not update network adapter.

Thank for your help.

 

Was this reply helpful? Yes No

‎03-25-2022 05:43 AM

HP Recommended

Great.  Now go to the support site listed below.

 There should be a green box that says "Detect my drivers"

https://support.hp.com/us-en/drivers/selfservice/hp-14-ac100-notebook-pc-series/8499318/model/890255...

It will show you all of the drivers and if Device Manager is showing any more missing, you can download them from there.

 

 


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the "Was this reply helpful" Yes button.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.