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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Re: The problem of low processor speed to 0.75 GHz

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08-17-2021 12:54 PM
Hi@thabet, Welcome to HP Community
I have gone through your post and would like to help to fix the issue.
Try using the AMD Auto detect Tool
Link: https://www.amd.com/en/support
I suggest you download and run the HP Support Assistant from this Link
HPSA will automatically search for all the latest drivers for your Notebook
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Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
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Click Check for updates and messages to scan for new updates.
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Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
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Click the update name for a description, version number, and file size.
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Select the box next to any updates you want to install, and then click Download and install.
Also, ensure Windows is up to date.
Select the Start button, and then go to Settings > Update & security > Windows Update, and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
08-30-2021 05:19 PM
Hi@ Liondz,
`We have done the basic troubleshooting as per the document and the notebook needs to be checked taking remote access so that get to know it's a hardware or software issue.
I'd suggest you contact HP in your region regarding the service options for your computer or HP Chat Support Team.
09-03-2021 05:37 PM
I don’t know the specifics of the D just in general high clock speeds in that era were achieved through very long stage pipelines that got into crazy numbers at one point (20 to 31!).
Long pipelines and high clock rates have issues with branch miss predictions that cause lots of lost performance and high clock speed that cause high heat issues. Intel had to reduce clock speed and pipeline stages to move the game on - by upping the IPC and making the pipeline more efficient.
So although the clock rate was high the real world IPC was not compared to a modern processor. For example a benchmark on a x86 chip at 3GHz with an IPC of 1.2 is roughly equal to a 2.25GHz with an average IPC of 1.6 so comparing CPUs with different designs on clock speed alone is a bad idea.
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