Unable to connect to wifi and vpn simultaneously

[turbopipou]

Every time I connect to a VPN, my wifi connection gets disconnected. I've heard that to solve that problem I must disable LAN/WLAN switching but I've not been able to do that.

I cannot access this option from my BIOS as it's supposed to be in "advanced" settings and this tab doesn't appear (despite my efforts to activate this menu).

I've also tried to search in "Control Panel">"System and Security">"Windows Tools">"Services" but there's nothing regarding LAN/WLAN switching.

Is there another solution for my problem? Am I even looking for the right thing?

Any help would be very appreciated.

[ub6424]

Hello @turbopipou 

Sorry to hear that you are having problems ... I would like to help you.

Let me check your current system configuration.

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

(2) Start Windows <Device Manager>

- Expand <Network adapters>

--->>> Send screenshot

(3) Please report your results

[turbopipou]

Thanks for the quick response, here are the info I found:

OS Name	Microsoft Windows 11 Family
Version	10.0.22621 Build 22621
System Model	HP Pavilion Laptop 15-eh1xxx
System SKU	617Q4EA#ABF
Processor	AMD Ryzen 5 5500U with Radeon Graphics, 2100 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version	78.31

[ub6424]

Hello @turbopipou 

(1) Create Windows system <restore point>

How to Create a System Restore Point on Windows 10 or Windows 11

(2) Download and install BIOS Update

HP Notebook System BIOS Update

F.22 Rev.A

12.3 MB

Aug 11, 2022

Download

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

• An available BIOS update resolves a specific issue or improves computer performance.
• The current BIOS does not support a hardware component or a Windows upgrade.
• HP Support recommends installing a specific BIOS update.

"

(3) Reboot

(4) Let BIOS be installed until it's completely done !

(5) Download and install

Realtek RTL8xxx Wireless LAN Drivers

1.0.0.208 Rev.S

Download

(6) Restart Windows

(7) Test wireless/vpn connection

(8) Please report your results