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‎10-26-2019 12:46 PM

HP Recommended
Product: HP Laptop 15-bs0xx
Operating System: Microsoft Windows 10 (64-bit)

How many memory slots does this laptop have and what is the max per slot it can be upgraded to?  I'm hoping this will speed it up.  It is surprisingly slow considering it is only used for web and word processing.

22 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-26-2019 06:11 PM

HP Recommended

I recommend that you install an 8 gb ram memory.

I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.

View solution in original post

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7 REPLIES 7

‎10-26-2019 01:00 PM

HP Recommended

Hello.

Please indicate the product number (model) of your equipment:

Find the product information with HP Support Assistant.
  1. In Windows, search for and open HP Support Assistant.
    If it is not already installed, download HP Support Assistant and then open the application.
  2. Click the My devices tab.
    The product name, serial number, and product number display on the tile for your notebook.
I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.
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‎10-26-2019 02:12 PM

HP Recommended

1TJ84UA#ABA

Thank you!

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‎10-26-2019 02:40 PM

HP Recommended

Your equipment supports a maximum of 16 gb of ram.
It has two slots to place the ram memory.

Compatible ram memories:

● 8-GB 862398-855
● 4 GB 862397-855 and 862397-855.
● 2 GB 864271-855

 

The ram memory must be  2400MHz, PC4-17000, 1.2v DDR4.

 

You can get the piece you want from:

Ordering HP Certified Replacement Parts

 

I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.
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‎10-26-2019 03:02 PM

HP Recommended

Thank you.  This has an I3 7th Gen.  What do you recommend for memory expansion?

 

One 8 gb RAM to replace current 4 GB Slot #1
One 4gb to add to Slot #2

 

16 gb ram - 8 GB in each slot.  Doubtful Pentium I3 (7th Gen) and/or  system board (832A23.7) would support this.  In other words, going beyond 8 gb would not make a difference in performance due to system limitation. 

 

Very grateful for your assistance.  I promise this is my last question. 🙂

 

 

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‎10-26-2019 06:11 PM

HP Recommended

I recommend that you install an 8 gb ram memory.

I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.
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‎10-26-2019 08:13 PM

HP Recommended

Okay.  Thank you!

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‎10-31-2019 05:10 PM

HP Recommended

Hi,

I just came across this thread and even if you have already assigned the solution, I want to give some further info. Your notebook will actually support max 32GB of DDR4 2400MHz RAM (2x16GB) even if the service manual mentions 16GB.

There are two slots. For best performance  (dual-channel support) you should use two identical sticks of RAM in each slot. So 2x4GB or 2x8GB which should be enough.

Example of RAM:

https://www.crucial.com/usa/en/compatible-upgrade-for/HP-Compaq/hp-15-bs051od#MEMORYFilters

 

Another upgrade you really should perform is to replace the Hard Drive with a 2.5" SATA3 SSD such as the Samsung 860 Evo, Crucial MX500 or similar. This would give a great boost to the everyday performance of the notebook.

 

Service manual:

http://h10032.www1.hp.com/ctg/Manual/c05493257

 

Hope it helps,

David

English Community Expert

1 person found this reply helpful
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