-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Wireless and Networking
- Re: Upgrade to Dual-band Wireless from Single band

Create an account on the HP Community to personalize your profile and ask a question
04-25-2018 06:37 PM
Hello Experts,
I need your help.
My Laptop is HP Notebook - 15-ac122tu. In my Room I'm having dual band Router which gives 2.5Ghz and 5Ghz Signals. But my laptop receives only 2.5Ghz signals. I've checked all the settings and Googled as well for enabling 5Ghz in my Laptop. But No luck.
Please Help me Guys.
Thanks in Advance.
Niranjan
Solved! Go to Solution.
Accepted Solutions
04-25-2018 09:15 PM
@Niranjan24, welcome to the forum.
The wireless adapter in your laptop is definitely 2.4 GHz only. There is no information on using a dual band adapter.
Here is the Maintenance and Service Guide for the laptop. On Page 44 it shows a list of compatible adapters, but none is dual band.
I suggest contacting one of the manufacturer's, such as, Broadcom, Tech Support to see if they have a dual band adapter that will work with your laptop.
Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
04-25-2018 09:15 PM
@Niranjan24, welcome to the forum.
The wireless adapter in your laptop is definitely 2.4 GHz only. There is no information on using a dual band adapter.
Here is the Maintenance and Service Guide for the laptop. On Page 44 it shows a list of compatible adapters, but none is dual band.
I suggest contacting one of the manufacturer's, such as, Broadcom, Tech Support to see if they have a dual band adapter that will work with your laptop.
Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!