• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎05-07-2016 06:25 AM

HP Recommended
Product: HP Notebook 15-AC144ND
Operating System: Microsoft Windows 10 (64-bit)

Hi there!

 

I have bought an HP Notebook 15-AC144ND. Now, this notebook came shipped with the Realtek RTL8188EE Wireless, which does not suit my needs (No 5Ghz or Bluetooth). So, I read in the service manual (LINK) , there is compatibility with the Intel 3165 AC module. Has anyone done this upgrade? Can anyone confirm me the machine will indeed work with this module without giving me a BIOS error? wifis.PNG

HP EliteBook Workstation 8570w: i7-3820QM, 32GB DDR3, 3x 256GB Samsung 850 EVO, 2GB Quadro K2000M
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-08-2016 09:43 AM

HP Recommended

Hello @ShadowCode,

 

Thank you for visiting the HP Forums! The Forums are a great place where you can find solutions for your issues, with help from the community!

 

I read your post about the WLAN Module, and wanted to assist you!

 

If the WLAN Module is listed in the notebook's service manual, it should be supported.

 

Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks!

 

Have a great day!

SDF15
I work on behalf of HP

Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up to say “Thanks” for helping!

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎05-08-2016 09:43 AM

HP Recommended

Hello @ShadowCode,

 

Thank you for visiting the HP Forums! The Forums are a great place where you can find solutions for your issues, with help from the community!

 

I read your post about the WLAN Module, and wanted to assist you!

 

If the WLAN Module is listed in the notebook's service manual, it should be supported.

 

Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks!

 

Have a great day!

SDF15
I work on behalf of HP

Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up to say “Thanks” for helping!
Was this reply helpful? Yes No

‎05-09-2016 06:24 AM

HP Recommended

I also wanted to just follow up, that I have contacted HP Chat Support and they confirmed it with me as well. Looks like I'm all clear to do the upgrade 🙂 chat transcript.PNG

HP EliteBook Workstation 8570w: i7-3820QM, 32GB DDR3, 3x 256GB Samsung 850 EVO, 2GB Quadro K2000M
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.