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- Using an HP 8020e, how do i upload a copy of a document from...

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11-24-2023 10:13 AM
Hi @pasitalia ,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
The HP 8020e is a printer model, and it can be used to both print physical copies of documents and scan documents to create digital copies. Here's a general guide on how you can make a physical copy and send a soft copy to your computer:
Making a Physical Copy:
Load Paper:
- Make sure your printer has enough paper in the input tray.
Place the Document:
- Lift the scanner lid and place the document face-down on the scanner glass or face-up in the document feeder, depending on your printer model.
Use the Control Panel:
- Use the control panel on the printer to select the number of copies, adjust settings, and initiate the copying process. Follow the on-screen prompts if your printer has a display.
Wait for Completion:
- The printer will scan the document and print the desired number of copies. Wait for the process to complete.
Sending a Soft Copy to Your Computer:
To send a scanned copy to your computer, you typically need to use the scanning function of your printer. Here's a general guide:
Access the Scanner:
- On the control panel of your printer, locate the scanning option. This may be labeled as "Scan," "Copy," or have a dedicated button for scanning.
Select Scan to Computer:
- Choose the option to scan to a computer. You might need to navigate through the menu using the arrow keys.
Choose Computer:
- Select your computer from the list of available devices. If your computer is not listed, make sure the printer and computer are connected to the same network.
Configure Scan Settings:
- Adjust settings such as the file format (PDF, JPEG, etc.), resolution, and destination folder on your computer.
Start Scanning:
- Initiate the scanning process. The scanned document will be sent to the specified location on your computer.
Retrieve the Soft Copy:
Check Your Computer:
- Open the destination folder on your computer where the scanned document was saved.
View or Edit:
- Depending on the file format, you can open and view the scanned document. You may also choose to edit or share it as needed.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
A_Gayathri
HP Support Community Administrator.