WARNING: Ralink RT3290 gets hot that it can MELT the laptop

[tanphu194]

I am not the original owner - my friend asked me to recycle his laptop for resale. Everything was OK but I couldn't connect to Wifi with the Ralink RT3290 card. I decided to replace it with a more stable model because there are numerous complaints about it. Here's what I found - the card becomes so hot that it melted the plastic frame and the cover!

Just a warning that this Wifi card is dangerous.

[Cheron-Z]

@tanphu194,

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

[tanphu194]

Thanks. Just an additional note, the card is working fine and is recognized by the system. Just the usual “can’t connect to the network”

[Laurie511]

I also have this issue. Is there a recall on this wifi card?  My daughter has had this laptop for quite awhile and didn't even notice the melted spot until she brought it to me saying she couldn't hook up to the internet.  This could have had caused a real problem including a fire, any solutions out there?  Which wifi card is compatible with this old computer? Its and HP Pavilition G6 Notebook still running Windows 8.1

[kevin-t]

@Laurie511

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.