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Cyril_DC
Level 2
6 4 1 1
Message 1 of 7
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Solved!

WIFI is not showing or MISSING

HP Recommended
HP laptop 15-da0xxx
Microsoft Windows 10 (64-bit)

hi

 

Suddenly My LAPTOP WIFI not showing up so i restart my laptop and Wi-Fi show

and after few second again it gone so this time went to

Settings → Network & Internet in that WIFI option is not there or missing

And I went to TROUBLESHOOT → Network Adapter → All network adapters diagnose ….NO USE…..

 WIFI STILL MISSING

So I thought check

Device Manager → network adapters → Realtek RTL8821CE 802.11ac PCIe Adapter *(show hidden hardware)*

 

In that DEVICE STATUS shows→

(Currently, this hardware device is not connected to the computer. (Code 45)

 

To fix this problem, reconnect this hardware device to the computer.)

 

My driver provider : Realtek Semiconductor Corp.

Driver date : 18-05-2020

Driver version : 2024.0.10.215

 

I need help

I did many time shut down and restart but sometime Wi-Fi show and I try to connect after few sec it gone missing

 

*And I also try DISABLE DEVICE and UNINSTALL DEVICE

NO USE SAME PROBLEM

 

HELP ME PLEASE…

 

 

Screenshot (9).pngScreenshot (11).pngScreenshot (12).pngScreenshot (13).pngScreenshot (6).png

1 ACCEPTED SOLUTION

Accepted Solutions
Cyril_DC
Author
Level 2
6 4 1 1
Message 7 of 7
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Guys I found why my Wi-Fi  goes out IT was MY POWER PLAN 

 

I create a NEW POWER PLAN

TO HIGH PERFORMANCE 

or u can changing Power 

 

Screenshot (33).png

 

that's all

no problem now

 

View solution in original post

6 REPLIES 6
Paul_Tikkanen
Level 21
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Message 2 of 7
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Hi:

 

Did you try running the HP connection optimizer software?

 

If it is not installed, you can install it from the link below.

 

This package provides HP Connection Optimizer (HP Sure Connect) for supported computer models that are running a supported operating system. HP Sure Connect automatically recovers the driver of a communications device that has stopped functioning.

 

https://ftp.hp.com/pub/softpaq/sp104001-104500/sp104316.exe

 

 

Cyril_DC
Author
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Message 3 of 7
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HI Paul_Tikkanen
Thanks for Replying
i installed that but what should I do next
because there is nothing changed

 

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Paul_Tikkanen
Level 21
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Message 4 of 7
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You're very welcome.

 

The only other suggestion I can offer, other than factory resetting the PC, would be to uninstall the light shaded Realtek wifi adapter in your screenshot, and check the uninstall driver box.

 

Restart the PC, and hope that Windows reinstalls the adapter so it works.

Cyril_DC
Author
Level 2
6 4 1 1
Message 5 of 7
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Hai Paul_Tikkanen

there is something happened to my laptop

morning I Turn ON my laptop now my wifi shows up and working good i dont understant 

how this problem solved last night i try  to DISABLE DEVICE my Realtek RTL8821CE 802.11ac PCIe Adapter

again and now morning it working 

im realy dont know why problem happend is this because of WINDOWS UPDATE or SOMETHING ELSE

 

anyways Thanks You 

if again problem shows please help me 😘

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Paul_Tikkanen
Level 21
Level 21
132,493 122,670 20,179 30,958
Message 6 of 7
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Anytime.

 

Glad to have been of assistance.

 

That is a very problematic wifi adapter.

 

I don't know why HP insists on using them in their PC's.

 

Nothing but trouble.

Cyril_DC
Author
Level 2
6 4 1 1
Message 7 of 7
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Guys I found why my Wi-Fi  goes out IT was MY POWER PLAN 

 

I create a NEW POWER PLAN

TO HIGH PERFORMANCE 

or u can changing Power 

 

Screenshot (33).png

 

that's all

no problem now

 

View solution in original post

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