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‎12-25-2022 06:51 AM - edited ‎12-25-2022 06:53 AM

HP Recommended

I cannot see any enable/disable function of wifi/BT in BIOS setting.

I have heard about whitelist on BIOS.

Can you inform me about it? Is it related this blocking problem?

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‎12-25-2022 06:58 AM

HP Recommended

If the notebook has a whitelist, it will block any model Wi-Fi adapter from working.

 

HP does not release any information on what notebooks have whitelists and which ones do not.

 

Generally, most notebooks that were made from 2014 on do not have whitelists.

 

I can't find a service manual for the notebook as it is not listed on the support page, but this link indicates that either the AX201 vPro or non-vPro should have worked.

 

HP EliteBook 850 G8 Notebook PC

 

But as I replied yesterday, the CNVI cards usually will not work unless you are replacing one that failed, not one that was missing in the first place.

 

Unfortunately, I am completely stumped by this and don't have any other suggestions for you to try other than returning the notebook for one that comes with built in Wi-Fi or use a dual band USB Wi-Fi adapter with Bluetooth.

 

Amazon.com: USB WiFi Bluetooth Adapter, 600Mbps Dual Band 2.4/5Ghz Wireless Network External Receive...

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‎12-25-2022 07:56 AM

HP Recommended

Thanks Paul for kind reply.

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‎12-25-2022 08:42 AM

HP Recommended

You're very welcome.

 

Sorry that I wasn't able to help you get the internal Wi-Fi/Bluetooth to work.

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