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‎11-25-2020 07:02 AM

HP Recommended
Product: Folio 9480m
Operating System: Microsoft Windows 10 (64-bit)

When I connect the ethernet cable, my wifi disconnects. I have also disabled the LAN/WLAN switching. Kindly advise. 

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-25-2020 07:11 AM

HP Recommended

Hi:

 

See if this works...

 

Since you have already gone into the BIOS and disabled the LAN/WLAN switching setting, and that didn’t allow the wifi and ethernet adapters to be working at the same time…

 

Go to the Windows control panel>system & security>administrative tools> services.

 

Stop the "HP LAN/WLAN/WWAN Switching UWP Service" and change the startup to manual.

 

Now both the WIFI and ETHERNET should work at the same time.

View solution in original post

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3 REPLIES 3

‎11-25-2020 07:11 AM

HP Recommended

Hi:

 

See if this works...

 

Since you have already gone into the BIOS and disabled the LAN/WLAN switching setting, and that didn’t allow the wifi and ethernet adapters to be working at the same time…

 

Go to the Windows control panel>system & security>administrative tools> services.

 

Stop the "HP LAN/WLAN/WWAN Switching UWP Service" and change the startup to manual.

 

Now both the WIFI and ETHERNET should work at the same time.

Was this reply helpful? Yes No

‎11-26-2020 12:12 AM

HP Recommended

Issue resolved. Thank you. 

 

Best Regards,

Usman

Was this reply helpful? Yes No

‎11-26-2020 06:45 AM

HP Recommended

You're very welcome, Usman.

 

Glad to have been of assistance.

 

Best Regards,

 

Paul

1 person found this reply helpful
Was this reply helpful? Yes No
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