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usksaeed
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Message 1 of 4
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Solved!

When I connect the ethernet cable, my wifi disconnects. I have also disabled the LAN/WLAN switching

HP Recommended
Folio 9480m
Microsoft Windows 10 (64-bit)

When I connect the ethernet cable, my wifi disconnects. I have also disabled the LAN/WLAN switching. Kindly advise. 

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Paul_Tikkanen
Level 21
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Message 2 of 4
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Hi:

 

See if this works...

 

Since you have already gone into the BIOS and disabled the LAN/WLAN switching setting, and that didn’t allow the wifi and ethernet adapters to be working at the same time…

 

Go to the Windows control panel>system & security>administrative tools> services.

 

Stop the "HP LAN/WLAN/WWAN Switching UWP Service" and change the startup to manual.

 

Now both the WIFI and ETHERNET should work at the same time.

View solution in original post

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Paul_Tikkanen
Level 21
Level 21
141,322 64,886 22,043 33,961
Message 2 of 4
Flag Post
HP Recommended

Hi:

 

See if this works...

 

Since you have already gone into the BIOS and disabled the LAN/WLAN switching setting, and that didn’t allow the wifi and ethernet adapters to be working at the same time…

 

Go to the Windows control panel>system & security>administrative tools> services.

 

Stop the "HP LAN/WLAN/WWAN Switching UWP Service" and change the startup to manual.

 

Now both the WIFI and ETHERNET should work at the same time.

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usksaeed
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Message 3 of 4
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Issue resolved. Thank you. 

 

Best Regards,

Usman

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Paul_Tikkanen
Level 21
Level 21
141,322 64,886 22,043 33,961
Message 4 of 4
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You're very welcome, Usman.

 

Glad to have been of assistance.

 

Best Regards,

 

Paul

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