11-11-2019 04:50 PM
Other than that description I cannot tie it to any event, this has been going on over a year, probably more.
I just discovered that if I change bands, 2.4GHz to/from 5GHz. the WiFi cannot reconnect
Happens on both 2.4GHz and 5GHz.
Happens on three different routers.
No other device has this problem (A very cheap Windows 10 laptop, another HP computer running W7 or linux, two different Raspberry Pis, 4 android devices, a T-Link router configured as a client, plus devices of guests)
When the WiFi disconnects, I go to Device Manager, disable the device, enable the device and reconnect to a router.
Device Manager Reports:
- Intel(R) Dual Band Wireless-AC7260
- Driver Date 9/3/2018
- Driver Version 22.214.171.124
- Power Management
- [ ] Allow computer to turn off this device to save power (no check mark)
- 802.11 a/b/g Wireless Mode 802: 6. Dual Band 802.11a/b/g
- 802.11n/ac: 80211ac
- Ad Hoc Channel 102.11b/g: 1
- Ad Hoc QoS Mode: WMM Disabled
- ARP offload for WoWLAN: Enabled
- Bluetooth(R) AMP: Disabled
- Channel Width for 2.4GHZ:20MHz Only
- Channel Width for 5GHz: Auto
- Fat Channel Intolerant: Disabled
- GTK rekeying for WoWLAN:Enabled
- Mixed Mode Protection: RTS/CTTS Enabled
- NS offload for WoWLAN: Enabled
- Packet Coalescing: Enabled
- Preferred Band: 3. Prefer 5GHZ band
- Roaming Aggressiveness:1. Lowest
- Sleep on WoWLAN Disconnect: Disabled
- Throughput Booster: Disabled
- Transmit Power: 5. Highest
- U-APSD support: Disabled
- Wake on Magic Packet:Enabled
- Wack on Pattern Match: Enabled
Here's what I've done:
- checked for current driver and updated as necessary No change
- switch to two different routers No change
- connected LAN to dedicated WiFi client device problem not detected but doesn't fix internal WiFi
- set power manage to not turn off WiFi No change
I haven't tried:
- netsh int ip reset resetlog.txt
- netsh winsock reset
11-11-2019 05:32 PM
I have a HP 350 G1 with the same card and it works fine on W10 v1903.
Now, I don't ever try to switch frequencies because I don't have a reason to do so.
I leave it on the 5.0 GHz wifi band where it gets the fastest throughput.
There is a newer driver...126.96.36.199 dated 4/29/19.
I did not change any settings.
Power management Allow the computer to turn off this device to save power is checked.
802.11 a/b/g Wireless Mode 802: 6. Dual Band 802.11a/b/g Same as yours
802.11n/ac: 80211ac Same as yours
Ad Hoc Channel 102.11b/g: 1 Same as yours
Ad Hoc QoS Mode: WMM Disabled Same as yours
ARP offload for WoWLAN: Enabled Same as yours
Bluetooth(R) AMP: Disabled Same as yours
Channel Width for 2.4GHZ:20MHz Only Auto
Channel Width for 5GHz: Auto Same as yours
Fat Channel Intolerant: Disabled Same as yours
GTK rekeying for WoWLAN:Enabled Same as yours
Mixed Mode Protection: RTS/CTTS Enabled Same as yours
NS offload for WoWLAN: Enabled Same as yours
Packet Coalescing: Enabled Same as yours
Preferred Band: 3. Prefer 5GHZ band 1. No Preference
Roaming Aggressiveness:1. Lowest 3. Medium
Sleep on WoWLAN Disconnect: Disabled Same as yours
Throughput Booster: Disabled Same as yours
Transmit Power: 5. Highest Same as yours
U-APSD support: Disabled Same as yours
Wake on Magic Packet:Enabled Same as yours
Wack on Pattern Match: Enabled Same as yours
You can get the same driver version I have on mine at the link below. 1st one on the top left side of the page.
OS support and versions
PROSet version = 21.10.1
Driver version = 188.8.131.52
11-18-2019 11:30 AM
Well, here it is a week later and I haven't had to disable/enable the WiFi to get it working again. I am happy with that. I have noticed some lags, though. Like it lost it but corrected itself. This is tolerable and I probably would have never noticed it if the lag didn't appear to be the start of the failure.
So thanks for the help!