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03-29-2022 10:34 AM - edited 03-29-2022 10:36 AM
I purchased this HP Pavilion laptop around three months ago, and only a few weeks ago have I encountered this issue.
Frequently, when I boot up my laptop, it will not detect any nearby Wi-Fi. This has happened on 3 different wi-fi networks, and other devices have no issue connecting to those networks, so I know it's an issue with this device specifically. After some troubleshooting and trial & error, here is what I've found:
-After running the troubleshooter in the Network & Internet section, it says "Trouble with Wireless Adapter or Access Point." The first few times I encountered this issue, the troubleshooter was able to temporarily fix the issue, but it no longer works.
-Deleting and reinstalling the wireless adapter from the Device Manager initially worked as well, but no longer fixes the problem.
-In the Device Manager, when you click on the properties for the adapter, it says that the device is working normally.
-Using the "Network Reset" option does not work.
-Loading the new update for the wireless driver did not fix the problem.
-The only thing that currently works is to shut down the computer, use F2 to open the Hardware Diagnostics menu during startup, and run a test on the Wireless Module. After running this test, the Wi-Fi will work as expected when the computer starts up. However, even this is not 100% reliable.
Here is the information about the wireless adapter: MediaTek MT7921 Wi-Fi 6 802.11ax PCIe Adapter
I was wondering if anybody else is having the issue, or may know how to solve it.
05-14-2022 05:59 AM - last edited on 05-14-2022 07:29 AM by MarcusC
Hi, I think I have found a solution.
My laptop is HP 15S-fq4041ns, and it had the same problem.
I downloaded the zip, clicking on "download dirver", unzipped and right-clicked on the ".inf" file, clicked install and rebooted.
Apparently these drivers work, I don't know if it will be a temporary or permanent solution, at the moment it works correctly.
I hope that solucion the problem, like to me.
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