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10-22-2022 01:10 PM - last edited on 10-23-2022 01:37 PM by RodrigoB
I just received my new hp laptop. I am attempting set up and have been able to enter the country and language. When I get to the internet connection page, it recognizes my network, but will not accept my network security key or password. I have tried all the steps recommended to resolve this issue, but nothing works. I am unable to do any troubleshooting because the only page available is the internet connection page, no access to start up.
10-22-2022 02:21 PM
Sorry to hear that you are having problems ... I would like to help you.
Try to connect to a temporary smartphone wireless hotspot ( simple passwort with or without encryption ) point as a substitute.
Please report your results
10-22-2022 03:13 PM
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