• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Pavilion 15-au014ne
Microsoft Windows 10 (64-bit)

Good day,
Ill explain my problem in detail..
Using a HP Pavilion 15 , almost 3 years old now.
Net Speed is 25 Mbps. Laptop next to Router so always in range.
I had network issue while downloading.. the speed was very less when im trying to download any file using Google Chrome or any browser. Speed will be around 10-110 kbps and it takes soo much time to download even a 5 Mb file.
While in Utorrent or IDM downloader , the speed is very fast goes upto 3 Mbps. I took it to a shop and they fixed it somehow and everything solved and fast until now.

Now its been 2 years since I got it fixed.. yesterday I resetted my Win 10 but unfortunately now the same problem happening again.. I can browse the internet fast but when I am downloading anything using Browser its too slow but when Im using Torrent Application or InternetDownload Manager , its fast.

I tried Updating Win10
Wifi Adapter is updated to latest.
Tried installing old Wifi Adapter version.
Changed to Google DNS
Disabled Firewall and antivirus
tried every method i found on google... still no help.

Wifi Adapter: Realtek RTL8723BE 802.11 bgn Wi-Fi Adapter

 

1 REPLY 1
HP Recommended

@kevinphilipose here's a few things you need to do, to resolve this issue once and for all:

  • Disable all firewalls and antivirus programs including windows ten's own firewalls and antivirus programs.
  • try safe mode with networking to check if the Internet connection is fast there. Try both wired and wireless options.
  • Link for safe mode with networking is given in my earlier post. Please try that.
  • Uninstall the existing network adapters and update the bios chipset and network adapters (both wired and wireless) from this link : click here to find and install the same
  • Please try to change the router's broadcasting channel to another value. try different working channels. that might help for WiFi only.
  • Try performing a clean boot in windows 10 using this link: Click here for steps
  • Try this link fixing network connections in windows 10: Click here

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE

(By the end of this article all the issues should be resolved)

 

P.S: Welcome to HP Community 😉

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us, 

have a good day, ahead.

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.