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Wifi too download speed too slow in browser but fast in Torrents or Download Managers

HP Recommended
HP Pavilion 15-au014ne
Microsoft Windows 10 (64-bit)

Good day,
Ill explain my problem in detail..
Using a HP Pavilion 15 , almost 3 years old now.
Net Speed is 25 Mbps. Laptop next to Router so always in range.
I had network issue while downloading.. the speed was very less when im trying to download any file using Google Chrome or any browser. Speed will be around 10-110 kbps and it takes soo much time to download even a 5 Mb file.
While in Utorrent or IDM downloader , the speed is very fast goes upto 3 Mbps. I took it to a shop and they fixed it somehow and everything solved and fast until now.

Now its been 2 years since I got it fixed.. yesterday I resetted my Win 10 but unfortunately now the same problem happening again.. I can browse the internet fast but when I am downloading anything using Browser its too slow but when Im using Torrent Application or InternetDownload Manager , its fast.

I tried Updating Win10
Wifi Adapter is updated to latest.
Tried installing old Wifi Adapter version.
Changed to Google DNS
Disabled Firewall and antivirus
tried every method i found on google... still no help.

Wifi Adapter: Realtek RTL8723BE 802.11 bgn Wi-Fi Adapter


HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@kevinphilipose here's a few things you need to do, to resolve this issue once and for all:

  • Disable all firewalls and antivirus programs including windows ten's own firewalls and antivirus programs.
  • try safe mode with networking to check if the Internet connection is fast there. Try both wired and wireless options.
  • Link for safe mode with networking is given in my earlier post. Please try that.
  • Uninstall the existing network adapters and update the bios chipset and network adapters (both wired and wireless) from this link : click here to find and install the same
  • Please try to change the router's broadcasting channel to another value. try different working channels. that might help for WiFi only.
  • Try performing a clean boot in windows 10 using this link: Click here for steps
  • Try this link fixing network connections in windows 10: Click here


(By the end of this article all the issues should be resolved)


P.S: Welcome to HP Community 😉


Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us, 

have a good day, ahead.

I am an HP Employee

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