• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

Hi

 

I have a Notebook that I have had for some time and after an upgrade in my wifi at home I see that it cannot handle it.

 

For example my smartphone is picking up speeds of up to 250 mbs but my Notebook is around a fifth of that.

 

Is there a way I can upgrade it to pick up faster speeds please?

 

The Notebook is a HP Notebook - 15-ba102na

 

Thank you

 

 

3 REPLIES 3
HP Recommended

Hi:

 

There is only one card you can upgrade to and this is this one:

 

Realtek RTL8821CE 802.11 ac 1×1 Wi-Fi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported)   HP part # L17365-005/

 

The card has a maximum throughput of 433 MBPS on the 5.0 GHz Wi-Fi band with an excellent signal, but I doubt you will ever see that speed from it.

 

Probably half of that speed is more realistic, but it should be a lot better than the maximum speed of 72 MBPS your existing card gets now.

 

There should be plenty of them for sale on eBay, UK.

 

L17365-005 for sale | eBay

 

Below is the link to the service manual where you can find the Wi-Fi card removal and replacement procedure:

 

HP Notebook PC (AMD) * Models: 15-ba100 – 15-ba199 * Models: 15-ba000 – 15-ba099 * Models: 15-bf100 ...

HP Recommended

Thank you as that is very helpful.

 

I have ordered  one and will see how it goes.

 

Shaun

HP Recommended

You're very welcome, Shaun.

 

Below are the links to the latest Wi-Fi and Bluetooth drivers HP currently has for the RTL8821CE Wi-Fi adapter:

 

Realtek RTL8xxx Wireless LAN Drivers 

 

RTL8821CE, version 2024.10.230.600

 

sp161604.exe

 

Realtek RTL8xxx Series Bluetooth Driver

 

8821CE, version 1.10.1072.3000

 

sp158688.exe

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.