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Top Student
Posts: 2
Member Since: ‎11-26-2015
Message 1 of 4 (5,795 Views)
Accepted Solution

Wifi won't turn ON after windows 10 upgrade

[ Edited ]
Operating System: Microsoft Windows 10 (64-bit)

My machine is Hp Pavilon g6 Notebook

Serial No.: [Personal Information Removed]

Ever since i upgraded to windows 10, my wifi has refused to turn ON. I have tried updating the drivers but to no avail. I have also tried the the instructions as specified in <https://support.microsoft.com/en-us/kb/3084164> still no positive result.
 

See below my wireless adapter product:

Untitled.png

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Accepted Solution

Re: Wifi won't turn ON after windows 10 upgrade

 Hi @

 

   Thank you so much. i found a solution from one of the links. I just have to reset my BIOS to default and bingo!!!!! it worked. For those experiencing same problem this is what worked for me:

Restore BIOS settings for your computer to default settings

 

BIOS reset steps to restore BIOS settings for HP notebook computers.

  1. Restart your notebook.
  2. After the computer restarts, press F10 repeatedly until the BIOS menu displays.
  3. Once the BIOS menu displays, press F9 to restore factory defaults.
  4. Select Yes to confirm.
  5. Press F10 to save changes and exit.
  6. Select Yes to confirm.
    The computer restarts using the default settings.

Thnaks so much once again @

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HP Support Agent
Posts: 16,542
Member Since: ‎09-02-2013
Message 2 of 4 (5,733 Views)

Re: Wifi won't turn ON after windows 10 upgrade

[ Edited ]


Hi @Charleze,

Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!

I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP Pavilion g6 Notebook and issues with the Wireless being off.Thank you for the screenshot, it shows this is not a driver issue as both are installed and showing no complications. Here is a link to the troubleshooting the Wireless connection, if you need it.

Some say this download will help fix this problem Microsoft Fix it. 

Here is a link to help as well.

Please let me know how this goes.

You can say thanks for trying to help by clicking the Thumbs Up below!Smiley Happy.

Thanks.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.


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Top Student
Posts: 2
Member Since: ‎11-26-2015
Message 3 of 4 (5,697 Views)

Re: Wifi won't turn ON after windows 10 upgrade

[ Edited ]

 Hi @

 

   Thank you so much. i found a solution from one of the links. I just have to reset my BIOS to default and bingo!!!!! it worked. For those experiencing same problem this is what worked for me:

Restore BIOS settings for your computer to default settings

 

BIOS reset steps to restore BIOS settings for HP notebook computers.

  1. Restart your notebook.
  2. After the computer restarts, press F10 repeatedly until the BIOS menu displays.
  3. Once the BIOS menu displays, press F9 to restore factory defaults.
  4. Select Yes to confirm.
  5. Press F10 to save changes and exit.
  6. Select Yes to confirm.
    The computer restarts using the default settings.

Thnaks so much once again @

Honor Student
Posts: 2
Member Since: ‎05-10-2016
Message 4 of 4 (5,426 Views)

Re: Wifi won't turn ON after windows 10 upgrade

When I go into BIOS it's asking for a password.. Any help?
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