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07-03-2020 12:14 AM
Product: HP 15-AF103AX
Operating System: Microsoft Windows 10 (64-bit)
I hope you all are Healthy, Happy and Vertical today. I am here to ask for help. Today, which is 03/07/2020 (11 : 37 am) I actually performed "System Fast Test" in "Hp Hardware Diagnostics Tool" All the component's test went through just fine however the component test of "Wireless IRQ Test" and "Wireless ROM Test" got cancelled for no reason and I have attached the image of the test log along with my question.
The test didn't fail instead it just got cancelled for no reason, I don't know why it got cancelled instead of running and I really don't have an idea regarding what actually happened, i tried to run the component test for these two components separately as well however still the test got cancelled for these two components I was trying to test.
Cancelled test of Components are as follows:
1. Wireless IRQ Test
2. Wireless ROM Test
Please help, I am worried whether something has gone wrong with my PC. I will be waiting for your word. Thank you so much.
1 REPLY 1
07-06-2020 03:34 PM
@Ajith_Kumar_A Is the wireless adapter working on the device? If yes, we may need to update the hardware diagnostics tool:
Install the latest version of the HP Hardware diagnostics (UEFI) on your device using this link: Click here for details
If it's not working, I suggest you update the same, and then perform the below tests:
- Hold the power button for at least five seconds to turn off the computer.
- Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key.
- On the HP PC Hardware Diagnostics (UEFI) main menu, click System Tests.
- Click Extensive Test.
- Click Run once, or Loop until error.
- While the test is running, the time remaining and test result for each component display on the screen.
If a component fails a test, write down the failure ID (24-digit code) for when you respond back to us.
P.S: Welcome to HP Community 😉
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