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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Wireless Module not installed

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09-15-2024 04:27 AM
Hello,
wireless and bluetooth is not working on my laptop anymore, it is not detected in device manager under Windows 11.
When i run the HP PC Hardware Diagnostics UEFI tool with: Component Tests -> Network -> Wireless Module Test, i receive as test result: Wireless Module Check : NOT INSTALLED
Solved! Go to Solution.
Accepted Solutions
09-17-2024 12:07 PM
Hi @mpaul284
Thank you for the update and i am glad that the issue is fixed, Kudos to you 🙂
-Regards
Raj
HP Support
Raj2111
I am an HP Employee
09-17-2024 11:58 AM
Hi @mpaul284
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to assist you.
I see that you are facing an issue with your Computer.
Please try to update Bios, Click HERE
I hope this helps resolve this issue completely,
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
-Regards
Raj
HP Support
Raj2111
I am an HP Employee
09-17-2024 12:03 PM
Hi @Raj2111,
i have opened the laptop and replaced the Wifi / BT module. It had a black spot on one of the corners, seems like something burned on the platine.
I did replace it with a new Waveshare AW-CB375NF, RTL8822CE-CG, 2.4G/5GHz WiFi 5, BT 5.0, NGFF, IEEE module, now it works again.
Best,
Martin