Wireless Module not installed

[mpaul284]

Hello,

wireless and bluetooth is not working on my laptop anymore, it is not detected in device manager under Windows 11.

When i run the HP PC Hardware Diagnostics UEFI tool with: Component Tests -> Network -> Wireless Module Test, i receive as test result:  Wireless Module Check : NOT INSTALLED

[Raj2111]

Hi @mpaul284 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that you are facing an issue with your Computer.

Please try to update Bios, Click HERE

I hope this helps resolve this issue completely,

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

-Regards
Raj
HP Support

[mpaul284]

Hi @Raj2111,

i have opened the laptop and replaced the Wifi / BT module. It had a black spot on one of the corners, seems like something burned on the platine.

I did replace it with a new Waveshare AW-CB375NF, RTL8822CE-CG, 2.4G/5GHz WiFi 5, BT 5.0, NGFF, IEEE module, now it works again.

Best,

Martin

[Raj2111 · Accepted solution]

Hi @mpaul284 

Thank you for the update and i am glad that the issue is fixed, Kudos to you 🙂

-Regards
Raj
HP Support