-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Wireless and Networking
- Wireless module not supported. Whitelist?

Create an account on the HP Community to personalize your profile and ask a question
10-05-2022 03:28 PM
I decided to upgrade from Intel AC 7265 to Intel Wi-Fi 6E AX210.
Upon startup, the laptop gives me the error "wireless not supported".
Can it be a whitelisting problem? Is there any way to identify a compatible network card?
10-05-2022 04:23 PM
Hi:
If you got an error like that, then there must be a BIOS whitelist.
I'm kind of surprised by that since HP removed the whitelists from most of their notebooks in 2014.
I guess yours must be one of the few where it still existed.
Chapter 3 of the service manual indicates that your notebook had come with the best Wi-Fi adapter HP offered in the model series.
Personally, I would not have taken such a bold move as you did, and probably would have experimented with this model Wi-Fi adapter which you can find on eBay by searching by the HP part number.
Intel Wi-Fi 6 AX200 ax 2×2 + Bluetooth 5.0 MU-MIMO M.2 2230 non-vPro HP part # L35282-005
But since you got that wireless module not supported error, I am not confident that even the AX200 would work.